Shipping policy
🚚 Shipping Policy
1. Order Processing
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Orders are processed within 1–2 business days after order confirmation.
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Processing excludes weekends and Indian public holidays.
2. Delivery Timelines
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities (e.g. Mumbai, Delhi, Bangalore) | 3–5 business days |
| Rest of India | 5–7 business days |
| Jammu & Kashmir, North‑East (Seven Sisters) | 7–10 business days |
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Note: Timeframes are estimates—actual delivery may vary due to unforeseen factors like customs delays or local restrictions.
3. Shipping Charges
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Standard shipping fees apply on orders below 499
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Free Shipping: On orders over ₹499
- Free Shipping on all pre-paid orders
4. Tracking Your Order
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You'll receive a tracking number via email/SMS once your order is shipped.
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Use this to track your parcel on our website.
5. Failed Delivery Attempts
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If delivery fails due to recipient unavailability, most couriers will attempt again or leave a pickup notice.
6. Address Accuracy
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Please provide a complete and correct delivery address including PIN code and landmark.
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We aren’t responsible for delays or losses due to incorrect addresses.
7. Returns Due to Incorrect or Incomplete Address
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Packages returned for address errors will not be re-shipped until corrected address is provided and return shipping is paid by the customer.
8. Partial Shipments
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If your order includes multiple items, they may ship separately. Tracking info will be provided for each shipment accordingly.
9. Customs, Duties & Taxes
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For deliveries to Jammu & Kashmir or North East, no additional customs apply.
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Standard GST applies to all orders, included in the listed price—no extra charges on delivery.
10. Customer Support
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For order updates, tracking, or shipping issues, Whatsapp +91‑9004082567 between 9 am–6 pm IST, Monday–Saturday.
💡 Quick Summary
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Processing: 1–2 business days
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Metro cities: 3–5 days
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Rest of India: 5–7 days
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J&K / North‑East: 7–10 days
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Tracking: Provided after shipment
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Support: Available via WhatsApp/call