Shipping policy

🚚 Shipping Policy

1. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Processing excludes weekends and Indian public holidays.

2. Delivery Timelines

Location Estimated Delivery Time
Metro Cities (e.g. Mumbai, Delhi, Bangalore) 3–5 business days
Rest of India 5–7 business days
Jammu & Kashmir, North‑East (Seven Sisters) 7–10 business days
  • Note: Timeframes are estimates—actual delivery may vary due to unforeseen factors like customs delays or local restrictions.

3. Shipping Charges

  • Standard shipping fees apply on orders below 499

  • Free Shipping: On orders over ₹499

  • Free Shipping on all pre-paid orders

4. Tracking Your Order

  • You'll receive a tracking number via email/SMS once your order is shipped.

  • Use this to track your parcel on our website.

5. Failed Delivery Attempts

  • If delivery fails due to recipient unavailability, most couriers will attempt again or leave a pickup notice.

6. Address Accuracy

  • Please provide a complete and correct delivery address including PIN code and landmark.

  • We aren’t responsible for delays or losses due to incorrect addresses.

7. Returns Due to Incorrect or Incomplete Address

  • Packages returned for address errors will not be re-shipped until corrected address is provided and return shipping is paid by the customer.

8. Partial Shipments

  • If your order includes multiple items, they may ship separately. Tracking info will be provided for each shipment accordingly.

9. Customs, Duties & Taxes

  • For deliveries to Jammu & Kashmir or North East, no additional customs apply.

  • Standard GST applies to all orders, included in the listed price—no extra charges on delivery.

10. Customer Support

  • For order updates, tracking, or shipping issues, Whatsapp +91‑9004082567 between 9 am–6 pm IST, Monday–Saturday.


💡 Quick Summary

  • Processing: 1–2 business days

  • Metro cities: 3–5 days

  • Rest of India: 5–7 days

  • J&K / North‑East: 7–10 days

  • Tracking: Provided after shipment

  • Support: Available via WhatsApp/call