Return & Refund Policy

At Quote Unquote Store, we strive to provide high-quality products and a great shopping experience. Please review our policy carefully:

We do not accept returns for products unless there is a special case, such as receiving damaged goods or needing an exchange for size.

If you receive a damaged item, we are here to help. To facilitate a resolution, please follow these steps:

Document the Damage: Upon unboxing your product, if you notice any damage, please take a video that clearly shows:
- The condition of the packaging before opening.
- The item itself and any visible damage.
- Any included accessories, if applicable.
Contact Us: Within 48 hours of receiving your order, send the video along with a brief description of the issue to our customer service team at quoteunquotestore@gmail.com.
Review Process: Our team will review your submission. If the claim is validated, we will offer you a replacement or store credit, based on product availability.

If you need to exchange an item for a different size, please follow these steps:

Contact Us: Reach out to our customer service team within 7 days of receiving your order, explaining the need for a size exchange.
Verification: We will review your request. If deemed genuine, we will provide instructions on how to return the item for the correct size.
Replacement: Once we receive the returned item and verify its condition, we will ship out the requested size.

All exchanges are subject to product availability.
We reserve the right to refuse claims that do not follow the above procedures.
Please ensure that any items for exchange are unworn, unwashed, and in their original packaging.

Your satisfaction is important to us. If you have any questions about our policy or need assistance, please don’t hesitate to reach out.

Thank you for choosing Quote Unquote Store!

Last Update - 28/10/24